Online Employment Application

Please tell us who you are and let’s get started.

Your email address:

Your name:

Phone:

Where did you hear about this employment opportunity:

Applicant Info
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Applicant Info

1. Address, including city, state and zip

Question 1 of 11

2. Please select the items from the following list that you would assume are part of the job you are applying for

Answering phones and performing phone based help desk

Driving to client sites to perform on site help desk

Help desk escalation. Researching and resolving complicated or difficult problems that were not able to be solved by someone else.

Managing customer expectations. Making sure that customers know what they should expect

Collaborating to design understand customers problems and create solutions to customers needs using all available hardware, software, network and cloud technology available.

Coaching junior techs on both customer service matters as well as technical matters.

Being accountable to uphold the company’s values and fulfill it’s promise to it’s customers.

Question 2 of 11

3. Why are you applying for this position?

Note: If you’d really like to be considered for this position, please spend some time with this question. We are going to take the time to read it and expect that you have put some thought into writing it. You may wish to discuss: Your career path and how you think this position fits into it. Relevant experience at previous employers that you think will serve you and us in this position. Do you prefer working on the front line with users or in the back room with servers? What are the particular challenges that get you going and how to you think that they apply to this position.

Question 3 of 11

4. Have you ever worked for an IT MSP/Managed Service Provider before?If so, please describe that experience below.

Yes, I have

No, I have not

I’m not sure what an MSP is

Describe your MSP experience:

Question 4 of 11

5. What is your current or most recent salary?

Additional Information:

Question 5 of 11

6. What is your desired salary?

Additional Information:

Question 6 of 11

7. Please select the statements as they apply to you.

I have NEVER been convicted of a felony.

I understand that a professional appearance is important and am comfortable with abiding by my employers dress and appearance codes.

I am confident that I can pass a basic background check.

I have my own reliable transportation and I have no problems with going on site to service clients for my employer.

Please explain any answers you did NOT select.

Question 7 of 11

8. I currently live in the Phoenix Metro area (Scottsdale, Tempe, Mesa, Chandler, etc).If you do not, please elaborate on why you are applying for this position.

True

False

Your comments:

Question 8 of 11

9. Are you currently employed?

Yes

Question 9 of 11

10. When are you able to begin?

Immediately

Within a week

If hired, I will need to give 2 weeks notice at my current position

It depends. Please elaborate below.

Additional Information:

Question 10 of 11

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11. Please describe all of your relevant IT work experience in terms of the following categories:

If you have gaps of unemployment or non IT work, please explain those circumstances.

The positions you held, the dates, the roles, the activities you performed and the results that you were responsible for.

What were your roles in these items: How were high level goals determined, Who delegated and assigned tasks, How were scheduling conflicts resolved, How were technical escalations resolved, How were differences of opinion resolved.

Question 11 of 11

Thanks for your interest in applying to join our team!

Applicant Info

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