Online and Cloud Support
- Cloud hosting application support to ensure services are configured correctly, licenses are accurately managed, and data is protected.
- Internet connectivity (and other hosted application) assessments to ensure your ISP is delivering and meeting its stated availability targets.
Cyber Security, Backup, and Recovery
- Active monitoring of antivirus programs, network devices, and applications.
- Disaster recovery services, network defense strategy, and security assessments.
- Coordinated and automatic offsite backups.
- Ongoing 24×7 service and emergency response.
Operating System Consultation
- Configuration and repairs for Windows and Apple laptop, desktop, and mobile devices.
- Computer upgrades, migrations, repairs, and support.
- Software installation, troubleshooting, and proactive monitoring.
Long Term Planning & Relationship Building
- Virtualization design and implementation, maintenance, and troubleshooting.
- Quarterly comprehensive and custom reports on the health and status of all your critical network devices.
- Priority quarterly consulting services, with a team of dedicated experts, to budget and plan for future IT expenditures and growth.
- Vendor relationship management and coordination of third-party services like cable, copier, Internet, and web development.